Privacy Policy

1. Introduction

RocketAMS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Amazon analytics platform and related services.

2. Information We Collect

2.1 Information You Provide

• Account registration information (email address, password)
• Amazon Seller Central or Vendor Central account credentials (OAuth tokens)
• Business information related to your Amazon account
• Communication preferences and support requests

2.2 Information We Automatically Collect

• Amazon sales, inventory, and traffic data (via SP-API)
• Device and browser information
• IP address and approximate location
• Usage data and analytics
• Log files and error reports

2.3 Amazon Data

When you connect your Amazon account, we access your Amazon Seller or Vendor data through Amazon's Selling Partner API (SP-API). This includes sales reports, inventory levels, traffic data, and other business metrics. We only access data necessary to provide our services and in accordance with Amazon's Developer Agreement.

3. How We Use Your Information

• To provide and maintain our analytics services
• To process and display your Amazon business data
• To send scheduled reports and notifications
• To improve and optimize our platform
• To respond to your inquiries and support requests
• To detect and prevent fraud or unauthorized access
• To comply with legal obligations

4. Data Storage and Security

Your data is stored securely on Google Cloud Platform infrastructure, including:

• Google BigQuery for analytics data (encrypted at rest)
• Firebase Authentication for user credentials
• Encrypted storage for Amazon OAuth tokens

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security audits.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Google Cloud Platform, Firebase, Sentry (error tracking)
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

6. Data Retention

We retain your Amazon business data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. Upon account deletion, we will remove your personal information and Amazon data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@rocketams.com.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can configure your browser to reject cookies, but this may affect functionality.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: